Frequently Asked Questions
Find answers to common questions about using Cuoroom, our social event platform designed to help you connect with others through curated experiences.
What is Cuoroom?
Cuoroom is a social event platform designed to help singles connect through curated experiences. We transform traditional events into interactive social opportunities where you can peek the guest list, drop likes, and make meaningful connections before, during, and after events.
How does Cuoroom work?
Using Cuoroom is simple:
- Discover Events: Browse upcoming events in your area
- See Who's Going: View the guest list before attending
- Drop Likes: Express interest in other attendees
- Match & Chat: Connect with mutual likes and start conversations
- Meet IRL: Turn digital connections into real-world meetings at events
Is Cuoroom free to use?
Cuoroom offers a free tier with basic features. We also offer premium subscriptions (Plus, Pro, and Max) that unlock additional features like unlimited event creation, advanced analytics, and priority visibility.
What are the subscription tiers?
- Freemium (Free): 5 events/month, 10 likes/month
- Plus ($1.99/month): 50 events/month, 100 likes/month
- Pro ($4.99/month): 200 events/month, 500 likes/month
- Max ($9.99/month): Unlimited events and likes
How do I create an event?
Event creation is available to all users. To create events, you'll need to tap on the yellow plus button in the home page, and fill in required fields. Verified organizations, can connect to stripe and create ticketed events.
What is the ranking system?
Our gamification system rewards active users with ranks from Observer to Legend. Progress through ranks by attending events, receiving likes, achieving mutual matches, and engaging with the community. Higher ranks unlock special perks and visibility.
How does messaging work?
You can message other users in two ways:
- Direct Messages: Available between mutual likes or friends
- Event Chat: Available to all confirmed attendees of an event
Is my location data safe?
We use location data only to show you relevant events in your area. Your exact location is never shared with other users. You can control location permissions through your device settings at any time.
Can I delete my account?
Yes, you can delete your account at any time from the app settings. This will permanently remove your profile, messages, and all associated data from our servers.
How do I report inappropriate behavior?
We take user safety seriously. You can report any user or content directly from their profile or message. Our moderation team reviews all reports and takes appropriate action within 24 hours.
Still have questions?
Contact our support team at support@cuoroom.com or reach out to us at info@cuoroom.com for general inquiries.